Sponsors of the 51st
Kontiki Conference









16 –  17 OCTOBER 2014

Omni-Channel – Customer Service and Sales in a Digital World 

The conference will throw light on many aspects of the core topic for the future – digitalisation – which is set to change so many things. Ulrich Jaeger, CEO of WSW Mobil, will present the challenges posed for staff and the organisation from the point of view of a transport company. New development perspectives for AFM, check-in/check-out, (((eSim and BI/BO are just some of the topics on the agenda at Wuppertal. Deutsche Bahn's online strategy, how mobile ticketing systems perform in tests and what benefits can be expected from a marketing alliance are likely to stimulate a great deal of discussion about path-breaking developments. The focus on Friday will be ticket inspections and NFC. The event will be complemented by an exhibition of mobile telephone and systems service providers with the opportunity to test NFC payment at the venue. 

Fascinating topics relating to smart services will determine the practice-related forums, as well. The work awarded the))Kontiki 2014 eTicket Prize )) will be presented. Forum 1 will be concerned with IT in transport companies and the challenges presented by e-ticketing. Forum 2 will look into the practical realities resulting from the flood of data, while Forum 3 will ask questions about business models for integrated mobility services. The Kontiki Conference in Wuppertal will show how transport companies can benefit from the seamless transition between sales channels when they provide an agile, flexible and fast response. Join the discussions.  Follow this link:     www.kontiki.net/Conferences/Conference Wuppertal if you wish to register online. We look forward to welcoming you to the historic Wuppertal Stadthalle.