Prior CONFERENCES
46th Kontiki Conference MÜNSTER
28 FEBRUARY – 1 MARCH 2013
Multiapplication – All on one card
Multi-application – the whole is more than the sum of its parts. Synergies result whenever close and distant relatives such as bus, rail, car, bicycle and ship come together with e.g. theatre, library or swimming pool in order to put their mobility and service offerings on one e-ticket. The agenda also features the Augsburger Verkehrsgesellschaft's customer card, the eSemester ticket from the University of Duisburg-Essen, multi-modality in Belgium, marketing strategies for multi-modal mobility and a panel discussion.
Three forums will provide the opportunity for you to learn about the chances and challenges of multi-modal concepts, ID ticketing and MVGmeinRad, the innovative system of bicycle hire in Mainz, to grapple with the research findings of the University of Cologne and their implications for public transport and to discuss whether a ticket must be included on a chip. The plenary session will open on the Friday with the subject of combining mobility, payment function and municipal services on a single platform and with (((eTicket Germany NEWS, which this time will be taking a look at Europe. The highly topical subject of SEPA and smartphone ticketing will be presented and debated at length in a panel discussion.
Cooperation has always been and still is the secret to success. Kontiki is bundling a range of competences under the umbrella of multi-application in order to realise creative ideas in the field of public transport. Come and discuss with us the potential that intelligent integration holds in store. Münster will provide you with a valuable stimulus about how you can balance what is technically feasible with economic considerations. We look forward to seeing you in the heart of Westphalia.
45th Kontiki Conference, Potsdam, September 27–28, 2012
The focus was on eTicketing – Lessons Learnt
The 45th Kontiki Conference provided with Lessons Learnt inspiring insights into successful projects. 130 European Public Transport and eTicketing Experts came to Potsdam to discuss practical information and suggestions for the day-to-day activities of their own eTicketing projects and hear from the newest approaches being used in electronic fare management. Broad-based practical experience governed the agenda of the 45th Kontiki Conference in Potsdam: Secretary of State Bretschneider, Ministry of Infrastructure and Agriculture of the Land Brandenburg, spoke about the development of public transport in Brandenburg, Hans-Werner Franz, Managing Director of VBB, Verkehrsverbund Berlin-Brandenburg, about the challenges for transport in the capital region, and Sarah Böhm, Authorised Representative of ViP, Verkehrsbetrieb Potsdam, about perspectives of local transport in the growing city of Potsdam. Dr. Matthias Stoffregen, Head of Tariff & Marketing Division, outlined the eTicketing experiences of the Berlin–Brandenburg Transport Association (VBB). Lars Kramer, Information Technology, of the Berlin Transport Company (BVG) presented the challenges of introducing cell phone and ((((eTicket. Dr. Marcus Gemeinder, Project Manager, Touch&Travel, DB Mobility Logistics AG, discussed the latest Touch&Travel developments and experiences. Step-by-step to success – the (((eTicket in North Rhine Westphalia – was the topic for Markus Omers, Deputy Manager KCEFM, Rhine-Ruhr Transport Association. Jörg Puzicha, Managing Director, rms, Rhine-Main Transport Association Service Inc., explained the multi-client capable association-wide background system. The (((eTicket Germany NEWS, current topics, and background information from Sjef Janssen, Managing Director, VDV-Core Applications, opened the plenary session on Friday. fanta5, cashless through five transport associations, was the topic from Martin Runkel, Tariff&Sales, Regional Transport Association Freiburg (RVF). Dr. Alexander Dix, Berlin’s Commissioner for Data Protection and Freedom of Information, reported about initial experiences with eTicket and data protection. Urban mobility and provider-spanning networking with moovel was the topic by Jörg Landefeld, Manager - Strategy Merceds Benz Cars, Daimler AG, Stuttgart. Three forums in Potsdam gave the opportunity to discuss changes brought about by (((eTicket in sales and marketing and operations, Impulse Lecture by Sjef Janssen, VDV Core Application; FAQs, and that which customers wish to know, Impulse lectures by Dr Matthias Stoffregen, VBB, and Gerd Graf, rms, and the experiences with the connections to KOSE and ION, Impulse Lectures by Frank Schreier, Tariff&Sales, VBB, André Röder, GWT-TUD, Heike Schwedler, Project Manager, Lufthansa Systems AG, and Andreas Pilger, Account Manager, Atos Worldline.
Kontiki traditionally has its eyes on the future with the goal of bundling experiences as early as possible and to contribute both in partnership and with professional understanding so that public transport companies can save both costs and time through the optimisation of electronic fare management processes and procedures.
44th Kontiki Conference Cologne
June 21–22, 2012
- © Köln Tourismus GmbH / Udo Haake
The main theme of the Kontiki Conference Cologne was networked communication in electronic fare management (EFM): people – data – systems, whereby the focus was placed on communication with and by the involved parties. Implementing this strategy into business activities is crucial even for the most brilliant EFM project plan, and achieving synergies is strategically relevant and in no way trivial. Interworking beyond functional, hierarchal, and even company boundaries combines differing and/or complementary resources and competences. Social capital and good relationships built on trust are essential for successful co-operation to ensure that the eTicketing project will become more than the sum of its individual parts. Communication governs success.128 delegates from six European Countries came to Cologne for the 44th Kontiki Conference and participated in discussions about how to master successful project launches. The plenary sessions included excellent presentations by Dr. Schmidt-Freitag, Transport Association Rhine-Sieg, Alain Flausch, Secretary General of the International Association of Public Transport (UITP), Jürgen Fenske, President of the Association of German Transport Companies (VDV) and Chairman of the Board of Cologne Transport Authority. Birgit Strecker, Transport Association Rhine-Sieg,, and Holger Fritsch, Local Transport Rhineland,presented communication solutions for huge events with the VeRSiert tool. Hendrik Wagner, Transport Association Oberelbe (VVO), presented three solutions for intermodal transport sales concepts within a region served by several transport authorities. Dr. Carsta Herpich, Berlin Transport Company (BVG), presented their comprehensive training strategy. BVG further expands its communication to its partners and subcontractors. In short: The introduction of complex systems requires a learning organisation. Sean MacNiven, SAP Germany AG & Co. KG, gave a presentation titled “Internal Communication – A Changing Field”. Social behavior begins from inside and Mobile Internet is the communication pathway of the future. The Round table discussion included Peter Burggraf, Cologne Transport Authority, Ralf Nachbar, Rhine-Main Transport Association Service Co., and Sean MacNiven, SAP Germany. Sjef Janssen, VDV Core Application GmbH & Co. KG, reported in (((eTicket Germany News that 140 Core Application participation contracts have already been signed. The completed and published version 1.1.08 VDV Core Application software was introduced by Hartmut Loerch.
The conference program included forums, details of which are available on the Kontiki Forum page. The results of the discussions in short: Forum 1: current cell-phone ticket systems & the VDV Smartphone Strategy have identical goals and can be seen as complimentary to one another. Forum 2: the software for d(((eti, Internet distribution of eTickets, was presented. Forum 3: a NFC Strategy Roundtable was founded. Customers should be able to use their cell phones as tickets, security questions and prices remain to be resolved. Forum 4 considered means of financing the high technical requirements for eTicketing projects. The topic was examined from the point of view of a transport association, a consultant, and a manufacturer. In the KoMi Forum (Communication and Migration), the developed communications platform was explained and went live on the Internet during the presentation.
New technologies and changing customer behaviour require new channels and means of communication. The Kontiki Conference in Cologne presented the benefits and effects of internal communications.
42nd Kontiki Conference Hamburg
22 - 23 September 2011
Hamburg: Hafen, St. Michaelis |
There’s no ignoring the online world. The Internet and mobile telephony have now become the pacesetters for sales in public transport. The 42nd Kontiki Conference in Hamburg provided the 146 international delegates with an outlook and new ideas for service optimisation, availability and the potential for savings. Experts delivered focused insights into their business practice. Matthias Wiarda, Head of Tariff/Sales and Market Communication from HVV, Hamburger Verkehrsverbund, presented first experiences gained in the start-up phase of the eTicket in Hamburg, and the attendees experienced the HVV eTicket “live” on an excursion with Steffen Bork and Robert Welter. Niels Hartwig, Head of Department passenger traffic, public transport systems and bicycle traffic, Federal Ministry of Transport, Building and Urban Development presented the status of (((eTicket Germany from the perspective of the federal authorities. Online sales in DB's long-distance rail network was the subject Mathias Hüske, Head of Online & Agency Sales and Distribution, DB Vertrieb GmbH, addressed, while Dirk Bestmann, Head of Sales & Transport Economics, outlined online sales in local and regional public transport at Hamburger Hochbahn. Subject of the talk given by Horst Stammler, Managing Director of VVS, Verkehrs- und Tarifverbund Stuttgart, and Dr. Martell Beck, Head of Marketing & Sales, Stuttgarter Straßenbahnen AG, was the importance of the Internet for passenger information and sales. In a plenary session further details were discuss with them as well as with the other speakers. (((eTicket Germany NEWS, an integral part of every Kontiki conference, were given by Sjef Janssen, Managing Director VDV-Kernapplikations GmbH.
The agenda in the forums included the highly topical subjects of eTariffing, certification and Electronic Fare Management quality management. Exciting, thought-provoking talks, in-depth discussions and the exchange of ideas traced and mapped a large number of administrative and operational questions relating to electronic fare management. Technical possibilities and limitations of the eTariff were outlined by Dr. Torsten Gründel, Fraunhofer-Institut Verkehrs- und Infrastruktursysteme. Innovative eTariffs were the topic of Jörg Sarnes, Managing Director mobilité Unternehmensberatung. Moderation of Forum eTariff by Ralf Nachbar. Under the heading of Qualified approval of eTicket components 2 Impulse Lectures were given: Dipl.-Ing. Elke Fischer, Head of application management, certification, VDV-Kernapplikations GmbH, talked about Certification and Dipl.-Ing. Markus Omers, Deputy Head KCEFM, Verkehrsverbund Rhein-Ruhr, presented the Electronic Fare Management Quality assurance in NRW. Moderation of Forum 2: Nils Zeino-Mahmalat. Forum 3 on Friday was the Excursion “Experience the eTicket in HVV” with Steffen Bork, Project Manager eTicketing, Hamburger Verkehrsverbund, and Robert Welter, Head of Information Technology of HVV. At the same time Forum 4 Mobile phone ticket, moderated by Ralf Nachbar, discussed the Consolidation of Projects in WG HandyTicket presented by Dipl.-Ing. Martin Haase, EFM, Verkehrsverbund Oberelbe, and Dipl. Komm.-wirt Markus O. Huber, Head Innovation and New Business, Rhein-Main-Verkehrsverbund. Online sales offers a variety of excellent opportunities for public transport. The Kontiki Conference provided the space for intensive, technical discussions and networking.
41st Kontiki Conference London
19 - 20 May 2011
The 41st Kontiki Conference took place in London because London is an eTicketing cluster unequalled in the whole of Europe. Public transport in London has experienced phenomenal growth since the introduction of Oyster®, which is considered to be the benchmark for long and successful operation and a high level of customer satisfaction. 115 international eTicketing-Experts from 10 countries took this opportunity to experience the Transport for London system quite literally and practically using the Oyster card. The UK's EFM strategy was presented by Jenny Borg, Head of Smart and Integrated Ticketing, Department for Transport (DfT). Steve Newsome, Head of International & European Affairs (TfL) visualised the transport system management used by TfL in response to the challenges of the environment and mobility. Oyster® was presented as part of an overall solution based on marketing approach, sales approach and integration “rail” by Mike Tuckett, Head of National Rail Development, and Peter Lewis, Oyster Development Manager (TfL). The opportunity to engage in a discussion with the speakers after the presentations was very welcome. The delegates were also able to learn about the findings of an ITSO application in Scotland in the presentation of Peter Aylward, General Manager, ALMEX/UK, and by visiting the accompanying exhibition about the application. Interoperability between Oyster, ITSO and EMV (Europay, MasterCard, Visa) was presented by Lindsay Robertson, Director Member Services, ITSO Limited. (((eTicket Germany NEWS by Sjef Janssen, Managing Director of VDV-Kernapplikations KG, and an update about eTicketing in Denmark by Knud Trubbach, KCW GmbH traffic-Kontor, were also on the agenda. The 2nd Day was devoted to the Technical Visit of the TfL facilities. Attendees got to know various aspects of the system: CICO, from gated to non-gated systems, Sales unites, British Rail. After visiting Transport for London facilities questions were discussed in depth with Peter Lewis, Oyster Development Manager. This was followed by a presentation of the TfL security concept by Kevin Clack, Security Development Manager, London Underground, and Carl Horsman, Crime & Disorder Partnership Unit. The CentreComm (Command and Control Operations Centre for London Buses) and the preparations for the 2012 Olympic Games were depicted by Mark Geldard, Manager CentreComm, and presented by video. The Kontiki Conference in London provided fascinating encounters with specialist active in the field.
House of parliament
© Visit London
40th Kontiki - Conference Frankfurt/Main
03 - 04 February 2011
The focus of the 40th Kontiki conference was on the eTicketing Strategy of Deutsche Bahn AG. 135 international delegates were invited to catch up on developments concerning the strategy and status of interoperable electronic fare management (EFM) at Deutsche Bahn. Mathias Hüske, DB Sales, presented the eTicket-Strategy of German Railways. Touch&Travel heading for active operation was explained by Dr. Markus Gemeinder, DB Mobility Logistics AG. In-/Out-Systems in Public Transport were presented by Walter Noé, RMV. Three transit authorities reported on the practical results of integrating Deutsche Bahn into their EFM projects: Marc Herberz, DB Systel GmbH, and Steffen Bork, for Hamburger Verkehrsverbund, HVV, Mark Meyer-Eppler, DB Systel GmbH, and Sven Krogull for Mitteldeutscher Verkehrsverbund, MDV, and Sebastian Scholz, DB Vertrieb GmbH, und Christine Wierach, RMV, for Rhein-Main Verkehrsverbund, RMV. Sjef Janssen, VDV-Kernapplikations GmbH, informed about the current status of Core Application projects (((eTicket Germany NEWS. The plenary discussions gave the 135 attendees the chance to discuss the topics with the guest speakers in detail.
The Kontiki working groups had set up Forums to provide dynamic information and up-to-date communications as a workshop for the future, allowing to get involved with different aspects of eTicketing in real time and in a practice-related manner and to collaborate on the outcomes: Working group Migration/Forum A: City-ExpressTicket: Impulse Report “Tariff form” was held by Walter Noé, RMV and a status report of the Wiesbaden Declaration was given by Ralf Nachbar, rms. Working group Mobility/Forum C: was directed by Dr. Wolf Heine, CUBIC. Project KoMi was presented by Wolfgang Schneider. On Friday Forum B: Clearing was directed by Ralf Nachbar, rms, and Nils Zeino-Mahmalat, VRR. Anne Grünkorn, DVB LogPay, reported on settlement, Ulrich Buechler, Höft&Wessel, on WEB-Clearing and Klaus Hoffmann, VDV-CA, on participation contracts. Working group Mobility/Forum D: eTicketing Frankfurt had two Impulse Reports: Be In/Be Out in Frankfurt by Dr. Johannes Theissen, traffiQ, and the introduction of CleverCard a eTicket in Frankfurt by Matthias Jost of Verkehrsgesellschaft Frankfurt am Main VGF. The Interoperability Working Group will continue its work on the consequences of EMV activities for eTicketing. Creating an interoperable standardised ticketing platform is a challenge for the entire public transport sector. The 40th Kontiki conference in Frankfurt has effectively contributed to the intense communication and collaboration between all parties involved.
© Tourismus+Congress GmbH Frankfurt
39th Kontiki - Conference Halle/Saale
16 - 17 September 2010
The focus of the 39th Kontiki conference was on progress reports from successful applications together with the presentation of current projects from the (((eTicket Germany initiative. 92 international delegates participated in the Kontiki conference in Halle/Saale. Alexa Prätor from MDV and Egbert Kluge from HAVAG presented a progress report looking at further migration steps in eTicketing being undertaken by MDV Mitteldeutscher Verkehrsverbund. INNOS-HGS 1 is intended to close the gap between conventional individual proprietary solutions and the national interoperability of eTicket Germany. This will also cover the general conditions required to be able to integrate all potential EFM users in Germany into an interoperable system. The practical outcomes of the INNOS-HGS 1 project undertaken by partners VBB, VVO and RMV were presented by Dr. Manfred Ritschel from TCAC GmbH and Ralf Nachbar from Rhein-Main-Verkehrsverbund Servicegesellschaft. Drs. Ing. Jozef Janssen from VDV-Kernapplikations GmbH reported on the latest status of VDV Core Application projects with (((eTicket Germany NEWS. RMV's Walter Noé presented various aspects of the VDV barcode as a new element of the VDV Core Application. In a lively plenary discussion, all topics were discussed in detail with the speakers.
The Kontiki Migration Working Group concentrated on the "Urban express ticket" as one possible step on the path to a special form of interoperability. The Interoperability Working Group continued its work on categorising European interoperability. The Mobility Working Group dealt with examples from practice and has included data protection as well as marketing as topics for future discussion.
© Stadt Halle (Saale)
38th Kontiki – Conference Prague/CZ
17 - 18 June 2010
eTicketing in the Czech Republic was explained by Roman Srp and Ji?í Mat?jec, from ITS&S, Intelligent Transport Systems & Services, Prague. Pavel Chytil, Head of the IT Department at the Transport Services of the capital city of Prague presented eTicketing in Prague. In addition to eTicket Germany News, Drs. Ing. Jozef Janssen, General Manager of VDV-Kernapplikations GmbH & Co. KG, presented an insight into the current working status of the IFM (Interoperable Fare Management) Project. The aim of the EU project LINK is to optimise the combined use of different modes of transport during one journey; Paul Riley, Director of Jacobs Consultancy in Prague, presented the vision and the challenge of implementation. The introduction of smartcards based on EMV standard (EMV: Europay, MasterCard, Visa) is making huge advances all over the world. John Verity, Head of Security and Compliance at ITSO Ltd. in London explained the connection to eTicketing. Klaus Philipp, a member of the Kontiki board, showcased the results of the Interoperability Working Group regarding European Interoperability. The Kontiki Working Groups Migration and Mobility had a joint meeting and restructured their range of topics to avoid overlapping The Interoperability Working Group discussed the consequences of EMV activities.
© Prague Information Service
37th Kontiki – Conference Freiburg
11 - 12 March 2010
Thomas Giemula (Dipl.-Ing) from the Federal Ministry of Transport, Building and Urban Development explained the aims and content of the (((eTicket funding initiative. Jozef Janssen (Drs.Ing.), General Manager of VDV-Kernapplikations GmbH & Co. KG, presented an insight into the working status of the individual projects. There was a discussion of the approaches used, an explanation of the technical and service-oriented solutions involved and the legal framework was outlined. Elke Fischer (Dipl.-Ing) from VDV-Kernapplikations GmbH presented the current progress of the further development of the VDV Core Application as well as future steps planned. Walter Noé (Dipl.Geo.) from Rhein-Main-Verkehrsverbund, Martin Haase (Dipl.-Ing.) from Verkehrsverbund Oberelbe and Dr. Matthias Stoffregen from Verkehrsverbund Berlin-Brandenburg demonstrated migration scenarios to the VDV Core Application. 108 delegates took advantage of their experience and discussed with the experts.
The Kontiki working group "Migration" and the "Financing and operator models" sub-working group identified problems in implementation of eTicketing projects and started the classification and evaluation. The "Interoperability" working group dealt with the evaluation of models of European interoperability, and the "Mobility" working group had the subject of marketing for the introduction of Electronic Fare Management (EFM) on its agenda.
Freiburg © Fotograf: Karl-Heinz Raach
36th Kontiki Conference Bochum/Germany
24 - 25 September 2009
Ralph Birkenstock of WSW mobil GmbH reported on test run of and experience with bus-driver electronic boarding checks. José Luis Castrillo of Essener Verkehrs AG presented technical as well as sales and marketing aspects relating to the introduction of the eSemesterTicket at the University of Duisburg-Essen. The expansion of eTicketing in North Rhine-Westphalia was the subject for Dr. Marcus Gemeinder of DB Mobility Logistics AG, while Walter Noé (Dipl.-Geo.) of Rhein-Main-Verkehrsverbund will described the standardisation of the 2D barcode. A presentation on the current status of KOSE (KontrollService - interoperable barrier management) and the prospects for live operation were given by Hans-Andreas Hoffmann of Kreisverkehr Schwäbisch-Hall. Drs.-Ing. Jozef Janssen, VDV-Kernapplikations GmbH & Co. KG, presented the latest Core Application News with an update on current and future eTicketing projects. The Kontiki Migration Working Group worked on the subjects of motivation, definitions in eTicketing and financing/operator models. The Interoperability Working Group has more specifically detailed four different versions of application models of interoperability while the Mobility Working Group was given introductory addresses on the new approach of eTicketing in Muenster/ North Rhine-Westphalia the multiapplication card system of Stadtwerke Augsburg and the German Health Card, ABACOS. The Mobility Working Group has technical and organizational requirements for multiapplication on the agenda.
City Hall Bochum © Bochum
35th Kontiki Conference Aalen/Germany
25 - 26 June 2009
Dr. Hubertus Baumeister of BBG and partners in Bremen presented the topic of eTicketing and the law. Contractual frameworks was the subject of Christian Walz, a lawyer with RölfsPartner in Munich. Dr. Hugo Godschalk, Managing Director of PaySys Consultancy in Frankfurt, described electronic money from a wide variety of perspectives, including its relevance for the Core Application. Baden-Württemberg's Data Protection Commissioner, Dr. Thomas Jandach, pointed out the demands of comprehensive data protection. The Core Application news, delivered by Dr. Jozef Janssen, VDV-Kernapplikations GmbH & Co. KG, brought the delegates up to date with matters affecting ongoing and planned eTicketing projects. The topic of eTicketing in the Ostalb District was presented at an exhibition booth during the conference. The Kontiki working group Migration published the results of its work in a migration document and began with the new subjects of motivation and definitions. The Interoperability working group addressed the evaluation of models of interoperability while the Mobility working group had multi-application capability and inter-modal mobility processes on the agenda.
Schloss Fachsenfeld
34th Kontiki Conference Lisbon/Portugal
26 - 27 March 2009
Interoperability was the overarching theme of the Kontiki Conference in Lisbon, which was attended by 75 international delegates. eTicketing in Portugal was presented by Regina Ferreira, President OTLIS, and Henriques Coelho, CP Comboios de Portugal (Portuguese State Railways) Etienne Graindor, STIB, Brussels, pinpointed alternative paths towards achieving European interoperability in electronic fare management (EFM). Klaus Philipp, T.C.L. GmbH, Wachtendonk, presented the requirements placed on a holistic mobility process. The future of wide range systems was the topic that Patrick Almy, Continental Automotive Switzerland AG, jointlypresented with Scheidt & Bachmann GmbH, Mönchengladbach. The core application news is now a core component of any Kontiki Conference and Drs.-Ing Jozef Janssen, VDV-Kernapplikations GmbH & Co. KG, reported on new developments. The Kontiki The Migration Working Group finished the assessment criteria for the migration to an EFM system and released them for publication in Aalen. Further migration documents are planned as a collection of notes. The "Operator Model/Financing" Working Group began its work. The Interoperability Working Group analysed the alternative paths towards a European standard for interoperability in EFM that had been outlined in the plenary session and derived from this its next tasks: review of possible solutions, appraisal of the models.The House of Logistics and Mobility (Holm), with which the state of Hesse in Germany hopes to secure and extend the Rhine-Main region's position as European transport hub, was presented in the Mobility Working Group.
Mosteiro dos Jerónimos, Belém